About BG LAT
BG Latin America (BGLAT) is an international organization that specializes in increasing Automotive Service Shops productivity in the Latin American market, providing solutions with BG Products suitable maintenance services and professional products. BG Products manufactures quality automotive products and service solutions to overcome the challenges any professional technician encounters every day in an automotive service shop: Car Dealers, Fleets, Marine, Independent, and/or Industrial Shops. BGLAT brings and translate the value of BG Products into the Latin America and the Caribbean. We at BGLAT identify the automotive service needs of your market, and recommend solutions with the appropriate BG quality products, services, and/or tools, customizing these to your own particular challenges or goals, training your staff locally in your own language, based on your process and business requirements. We focus on maintenance, qualified training, technology, and loyalty to improve your automotive service business.
MAINTENANCE
Maintenance services are necessary to prevent problems and to keep any vehicle, machine, and/or boat working, moving, and producing. These services are also key to either increase profitable service sales or to reduce service cost in the service industry. BGLAT provides a variety of efficient maintenance solutions to help increase productivity in any type of service shop: car dealer, fleet, independent, marine, or industrial.
QUALIFIED TRAINING
At BGLAT we take training very seriously. We believe qualified training helps working more efficiently and managing more productively. Hence, we offer training for technicians, advisors, and managers on services, products, processes, and solutions to improve business results.
TECHNOLOGY
We provide latest software technology to execute service processes more efficiently, operation visibility, measure performance and results, better reporting, improve productivity, and keeping customers close through a CRM system. This technology is adaptable to your existing DMS, ERP, or your current operating software. It works like an APP to enhance your current software.
LOYALTY
Loyalty is the result of customer retention management oriented service businesses. It maintains and increases customers demand for your services. Service follow up strategies and service system protection are key to loyalty. We offer a BG protection program to assure quality of particular maintenance services rendered to your customers. The program incentivizes customers to return for these services to keep the protection on their vehicles. Using our technology you can follow up keeping track of these services. Loyalty is very important for any service business and could be expensive to maintain. We make it affordable.